Get help with the next step.

Contact Startwave

Email joe@startwave.io with the screen, a brief description and an original reference from Details when relevant. There is no published response-time guarantee.

When a result is uncertain

Keep the original reference and use Check status in the workspace. Do not repeat a payment, send or setup to compensate for a missing response. An absent card or an old timestamp cannot prove that an earlier setup failed.

Do not clear the tab’s storage while an operation remains unresolved. Support may need the original connection to reconcile it.

Send a reference, not private content

Never email passwords, API keys, payment details, authentication codes, contact files or message bodies. Native support references exist to identify work without those payloads.

Privacy and access

Use the same contact for access, correction or deletion requests. We may need to verify your authority and the responsible workspace. Archive, cancellation and Stop are not erasure or a refund.

Developer resources

The API reference documents the selected workspace-key contract. Keep workspace keys on a server; the human browser uses native sessions and CSRF.